Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design

Skills you'll gain: Prompt Engineering, LangChain, LLM Application, Emerging Technologies, AI Orchestration, AI Workflows, AI Security, AI Enablement, OpenAI, ChatGPT, Computer Programming Tools, Software Development Tools, Responsible AI, Artificial Intelligence, General Networking, Cybersecurity, Network Administration, Software Development, Network Security

Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Data Storage, Identity and Access Management, System Configuration, Telecommunications, Inbound Calls, Outbound Calls, User Accounts, Customer experience improvement, Regional Sales

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Data-Driven Decision-Making

Skills you'll gain: Rust (Programming Language), Development Environment, Programming Principles, Data Structures, Integrated Development Environments, System Programming, Algorithms

Skills you'll gain: Selenium (Software), Software Testing, Test Automation

Skills you'll gain: Responsible AI, Amazon Bedrock, AWS SageMaker, AI Enablement, Model Deployment, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, LLM Application, Large Language Modeling, Machine Learning

Skills you'll gain: Cryptography, Encryption, Risk Management Framework, Multi-Factor Authentication, Information Systems Security, Cybersecurity, Identity and Access Management, Authentications, Personally Identifiable Information, Security Controls, Threat Management, Data Security, Information Privacy, Network Security, Authorization (Computing)

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: UI Components, C# (Programming Language), Application Frameworks, Network Routing, Web Applications, Javascript, Event-Driven Programming, Model View Controller, Server Side, Data Modeling

Skills you'll gain: Prompt Engineering, OpenAI API, Generative AI, Scripting, Python Programming, Test Case, Application Programming Interface (API), Application Development, Machine Learning, Software Engineering

Skills you'll gain: ABAP RESTful Programming Model (RAP), SAP S/4HANA, Business Logic, Unit Testing, Restful API, Application Deployment, Full-Stack Web Development, Application Development, Software Architecture, UI Components, Data Modeling, Database Development, Development Environment, Data Validation