Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Creo Incubator
Skills you'll gain: Conflict Management, Creative Problem-Solving, Negotiation, Constructive Feedback, Emotional Intelligence, Interpersonal Communications, Leadership, Influencing, Communication, Collaboration, Active Listening, Empathy
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Request for Proposal, Strategic Sourcing, Request For Quotation (RFQ), Supplier Management, Supplier Performance Management, Supplier Relationship Management, Procurement, Market Intelligence, Vendor Relationship Management, Market Research, Competitive Intelligence, Data-Driven Decision-Making, Analysis, Decision Making
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Personalization, Customer Analysis, Customer Data Management, Customer Service, Customer Insights, Responsible AI, AI Enablement, Customer experience strategy (CX), AI Product Strategy, Customer and Client Support, Customer Engagement, Customer Retention, Customer Relationship Building, Generative AI Agents, Customer Success Management, Artificial Intelligence and Machine Learning (AI/ML), Service Improvement, Generative AI
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Social Media Marketing, Copywriting, Social Media, Social Media Strategy, Advertising, Professional Networking, Digital Advertising, AI Personalization, Content Creation, Drive Engagement
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Sales Management, Sales, Customer Relationship Building, Account Management, Microsoft Copilot, File Management, Communication, Brainstorming, Scheduling
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Milestones (Project Management), Project Schedules, Dependency Analysis, Project Controls, Risk Management, Project Scoping, Project Management, Smart Goals, Project Performance, Decision Making, Project Planning, Estimation, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Programming (OOP), C++ (Programming Language), Application Development, Object Oriented Design, Application Design, Program Development, Business Logic, User Interface (UI), Data Entry, Verification And Validation, Command-Line Interface, Data Validation
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Medical Office Procedures, Clinic Management Systems, Calendar Management, Scheduling, Patient Flow, Medical Terminology, Medical Records, Health Care Administration, Patient Communication, Continuous Quality Improvement (CQI), Data Integrity, Quality Assurance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: PySpark, Apache Spark, Power BI, Data Visualization Software, Big Data, Distributed Computing, Databricks, Dashboard, SQL, Data Processing, Data Transformation, Performance Tuning, Performance Analysis
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Conflict Management, Negotiation, Mediation, Intercultural Competence, Cultural Diversity, De-escalation Techniques, Active Listening, Communication Strategies, Interpersonal Communications, Emotional Intelligence, Cultural Sensitivity, Case Studies, Problem Solving, Stakeholder Management, Cooperation, Teamwork, Verbal Communication Skills, Strategic Communication, Leadership, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Peer Review, Technical Communication, Agile Methodology, Communication Strategies, Engineering Management, Decision Making, AI Product Strategy
Intermediate · Course · 1 - 4 Weeks