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Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.


Popular Process Improvement Courses and Certifications


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    Creo Incubator

    Conflict resolution for Leaders

    Skills you'll gain: Conflict Management, Creative Problem-Solving, Negotiation, Constructive Feedback, Emotional Intelligence, Interpersonal Communications, Leadership, Influencing, Communication, Collaboration, Active Listening, Empathy

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    RFIs: Streamline Supplier Selection

    Skills you'll gain: Request for Proposal, Strategic Sourcing, Request For Quotation (RFQ), Supplier Management, Supplier Performance Management, Supplier Relationship Management, Procurement, Market Intelligence, Vendor Relationship Management, Market Research, Competitive Intelligence, Data-Driven Decision-Making, Analysis, Decision Making

    Beginner · Course · 1 - 4 Weeks

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    AI CERTs

    Customer Service with AI

    Skills you'll gain: AI Personalization, Customer Analysis, Customer Data Management, Customer Service, Customer Insights, Responsible AI, AI Enablement, Customer experience strategy (CX), AI Product Strategy, Customer and Client Support, Customer Engagement, Customer Retention, Customer Relationship Building, Generative AI Agents, Customer Success Management, Artificial Intelligence and Machine Learning (AI/ML), Service Improvement, Generative AI

    Beginner · Course · 1 - 3 Months

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    Alex Genadinik

    Twitter Marketing And Ads: 1000% Engagement And Followers

    Skills you'll gain: Social Media Marketing, Copywriting, Social Media, Social Media Strategy, Advertising, Professional Networking, Digital Advertising, AI Personalization, Content Creation, Drive Engagement

    Mixed · Course · 1 - 3 Months

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    Microsoft

    Foundations of Account Management

    Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Sales Management, Sales, Customer Relationship Building, Account Management, Microsoft Copilot, File Management, Communication, Brainstorming, Scheduling

    Advanced · Course · 1 - 4 Weeks

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    Coursera

    AI Project Milestones with Confidence

    Skills you'll gain: Milestones (Project Management), Project Schedules, Dependency Analysis, Project Controls, Risk Management, Project Scoping, Project Management, Smart Goals, Project Performance, Decision Making, Project Planning, Estimation, Verification And Validation

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Build a C++ Employee Payroll Project from Scratch

    Skills you'll gain: Object Oriented Programming (OOP), C++ (Programming Language), Application Development, Object Oriented Design, Application Design, Program Development, Business Logic, User Interface (UI), Data Entry, Verification And Validation, Command-Line Interface, Data Validation

    Intermediate · Course · 1 - 4 Weeks

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    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

    4.8
    Rating, 4.8 out of 5 stars
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    1.9K reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    Analyze Rosters: Clinic Scheduling Issues

    Skills you'll gain: Medical Office Procedures, Clinic Management Systems, Calendar Management, Scheduling, Patient Flow, Medical Terminology, Medical Records, Health Care Administration, Patient Communication, Continuous Quality Improvement (CQI), Data Integrity, Quality Assurance

    Beginner · Course · 1 - 4 Weeks

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    Microsoft

    Data Processing, Exploratory Analysis and Visualization

    Skills you'll gain: PySpark, Apache Spark, Power BI, Data Visualization Software, Big Data, Distributed Computing, Databricks, Dashboard, SQL, Data Processing, Data Transformation, Performance Tuning, Performance Analysis

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
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    University of California, Irvine

    Conflict Management

    Skills you'll gain: Conflict Management, Negotiation, Mediation, Intercultural Competence, Cultural Diversity, De-escalation Techniques, Active Listening, Communication Strategies, Interpersonal Communications, Emotional Intelligence, Cultural Sensitivity, Case Studies, Problem Solving, Stakeholder Management, Cooperation, Teamwork, Verbal Communication Skills, Strategic Communication, Leadership, Communication

    4.5
    Rating, 4.5 out of 5 stars
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    2.5K reviews

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Collaborate, Review, and Decide on AI Apps

    Skills you'll gain: Peer Review, Technical Communication, Agile Methodology, Communication Strategies, Engineering Management, Decision Making, AI Product Strategy

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular process improvement courses

  • Conflict resolution for Leaders: Creo Incubator
  • RFIs: Streamline Supplier Selection: Coursera
  • Customer Service with AI: AI CERTs
  • Twitter Marketing And Ads: 1000% Engagement And Followers: Alex Genadinik
  • Foundations of Account Management: Microsoft
  • AI Project Milestones with Confidence: Coursera
  • Build a C++ Employee Payroll Project from Scratch: EDUCBA
  • Customer Service Fundamentals: Knowledge Accelerators
  • Analyze Rosters: Clinic Scheduling Issues: Coursera
  • Data Processing, Exploratory Analysis and Visualization: Microsoft

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