Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Coursera
Skills you'll gain: WordPress, Content Management, Web Design, Logo Design, Web Design and Development, Content Creation, Creativity
Intermediate · Guided Project · Less Than 2 Hours

Università Bocconi
Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Fundraising, Sales Presentations, User Research, Problem Management, Customer Insights, New Product Development, Market Opportunities, Value Propositions, Market Analysis, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File I/O, Git (Version Control System), Software Development Methodologies, JUnit, Requirements Analysis, Version Control, Application Development, Software Development Life Cycle, Full-Stack Web Development, Test Driven Development (TDD), SQL, Systems Development, Software Development, Functional Requirement, Restful API, Database Management, Object Oriented Programming (OOP), Digital Transformation, Java Programming, Generative AI
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: User Story, Agile Methodology, Version Control, Persona (User Experience), Kanban Principles
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Retrospectives, Meeting Facilitation, Team Management, Sprint Planning, Team Building, Team Leadership, User Story
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: GitLab, CI/CD, Application Deployment, Continuous Integration, Devops Tools, DevOps, Build Tools, Continuous Delivery, Continuous Deployment, Security Testing, Test Automation, DevSecOps, Unit Testing, Program Development, Secure Coding, Vulnerability Scanning
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Object Oriented Programming (OOP), C++ (Programming Language), Application Development, Object Oriented Design, Application Design, Program Development, Business Logic, User Interface (UI), Data Entry, Verification And Validation, Command-Line Interface, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Medical Office Procedures, Data Management, Medical Records, Personally Identifiable Information, Data Security, Document Management, Security Controls, Information Privacy, Records Management, Taxonomy, Regulatory Compliance, Information Assurance, Encryption, Risk Analysis, Process Mapping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Productivity Software, Financial Management, Administrative Support, Sales Process, Customer Relationship Management (CRM) Software, Key Performance Indicators (KPIs), Account Management, Data Quality, Customer Service, Budgeting, AI Personalization, Sales Management, Sales, Customer Relationship Building, Customer Analysis, Relationship Building, Consultative Approaches, Solution Selling, Customer Insights, Generative AI
Advanced · Professional Certificate · 3 - 6 Months

Scrum Alliance
Skills you'll gain: Prompt Engineering, User Story, Responsible AI, Business Metrics, Agile Product Development, Performance Metric, Performance Measurement, Prompt Engineering Tools, Data-Driven Decision-Making, Data Storytelling, Key Performance Indicators (KPIs), Team Building, AI Workflows, Technical Communication, Product Planning, Brainstorming, Agile Project Management, Agile Methodology, Generative AI, Project Management
Beginner · Specialization · 3 - 6 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Continuous Monitoring, Risk Management, FinTech, Change Management, Emerging Technologies
Beginner · Course · 1 - 4 Weeks