Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Lean Six Sigma, Six Sigma Methodology, Process Improvement, Process Capability, Quality Control, Continuous Improvement Process, Variance Analysis, Facility Repair And Maintenance, Document Management, Training Programs
Mixed · Course · 1 - 3 Months

Skills you'll gain: People Analytics, Workday (Software), Registration, Business Process, Workflow Management, Business Reporting, Data Entry, Organizational Structure, Business Analytics, No-Code Development, Enterprise Resource Planning, Data Management, Data Security
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Business Writing, Conflict Management, Teamwork, Constructive Feedback, Business Correspondence, Team Building, Decision Making, Cooperation, Business Communication, Collaboration, Recognizing Others, Mediation, Writing, Organizational Skills, Interpersonal Communications, Team Motivation, Tactfulness, Performance Management, Staff Management, Grammar
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, Google Gemini, Project Management, LLM Application, AI Enablement, Project Management Life Cycle, Case Studies, Team Oriented, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Project Documentation, AI Workflows, Deep Learning, Risk Management, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Business Process Modeling, Systems Analysis, AI Workflows, Business Analysis, Generative AI, Stakeholder Communications, Systems Architecture, Solution Architecture, Business Process Automation, Stakeholder Analysis, ChatGPT, Technical Consulting, Software Architecture, Consulting, Systems Thinking, Business Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Organizational Strategy, Professional Networking, Value Propositions, Business Operations, Continuous Improvement Process
Beginner · Course · 3 - 6 Months

California Institute of the Arts
Skills you'll gain: Intellectual Property, Business Planning, Competitive Analysis, Risk Management, Tax Preparation, Business Process Automation, Budget Management, Business Strategy, Contract Management, Peer Review, Process Improvement, Financial Analysis, Financial Forecasting, Small Business Accounting, Customer experience improvement, Sales Process, Client Services, Entrepreneurship, Marketing, Leadership and Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Supply Chain, Demand Planning, Supply Chain Management, Supply Chain Planning, Process Improvement, Capacity Planning, Logistics Management, Sustainable Business, Analytics, Corporate Sustainability, Scheduling, Inventory Management System, Forecasting, Data Analysis, Security Management, Expense Management, Operating Expense, Risk Management, Data Visualization, Problem Solving
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Responsible AI, No-Code Development, AI Enablement, Business Process Automation, Business Process, Data Management, Risk Mitigation, Return On Investment, Process Design, Key Performance Indicators (KPIs), Business Software, Business Transformation, Automation, Project Implementation, Performance Measurement, Data Cleansing, Project Management, Business Metrics, Data Storytelling, Dashboard
Beginner · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Agile Software Development, Agile Methodology, Requirements Analysis, Software Development, Requirements Management, Product Management, Software Engineering, Project Planning, Process Development, Project Management
Mixed · Course · 1 - 4 Weeks