IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Financial Statement Analysis, Working Capital, Credit Risk, Financial Analysis, Risk Modeling, Financial Modeling, Financial Data, Risk Analysis, Analysis, Risk Management, Cash Flows, Income Statement, Balance Sheet, Business Metrics, Trend Analysis, Bankruptcies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Business Communication, Communication, Professional Development, Professionalism, Emotional Intelligence, Adaptability, Sales, Job Analysis, Personal Attributes, Professional Networking, Presentations, Teamwork
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Cloud Infrastructure, Cloud Security, Database Management, Cloud Solutions, Amazon S3, Cloud Computing, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Infrastructure As A Service (IaaS), Cloud Storage, AWS Identity and Access Management (IAM), Data Storage Technologies, System Monitoring, Amazon DynamoDB, Solution Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Network Security, Cybersecurity, Security Awareness, Encryption, Cryptography, Security Management, Authorization (Computing), Firewall, Authentications, Threat Detection, Hardening, Malware Protection, AI Enablement, Wireless Networks
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Endpoint Detection and Response, Threat Management, Cyber Security Strategy, Security Controls, Cybersecurity, IT Security Architecture, Hardening
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cybersecurity, Cyber Threat Intelligence, Security Management, Cyber Security Policies, Security Awareness, Data Ethics, Data Security, Personally Identifiable Information, AI Security, Technical Communication, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, Contract Management, Information Technology, Business Transformation, Digital Transformation, Enterprise Architecture, Risk Management, Governance, Operational Analysis, Service Management, Technology Solutions, Business Strategy, Compliance Management, Service Design, Strategic Planning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Geographic Information Systems, Geospatial Mapping, Spatial Data Analysis, Spatial Analysis, Global Positioning Systems, Data Analysis, Metadata Management, Decision Support Systems
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agentic systems, Human Computer Interaction, Interaction Design, User Experience Design, User Experience, Responsible AI, AI Product Strategy, Design Strategies, Human Centered Design, Data Ethics, Artificial Intelligence, Automation, Machine Learning, Technology Strategies, Emerging Technologies
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Security Controls, IT General Controls (ITGC), Cloud Security, Cloud Computing, Cyber Security Assessment, Cybersecurity, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Risk Management Framework, Data Security, Identity and Access Management, Incident Response, Technical Communication
Intermediate · Course · 3 - 6 Months