IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Quality Management, Project Closure, Scope Management, Team Management, Sprint Retrospectives, Project Management, Project Planning, Agile Project Management, Quality Assurance, Backlogs, Team Leadership, Project Scoping, Project Management Life Cycle, Stakeholder Analysis, Project Controls, Project Risk Management, Project Implementation, Change Management, Interviewing Skills, Applicant Tracking Systems
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: IT Infrastructure, Operating System Administration, Computer Networking, Desktop Support, Systems Administration, Network Troubleshooting, Remote Access Systems, Network Security, OSI Models, Hardening, Package and Software Management, Cybersecurity, Disaster Recovery, User Accounts, File Systems, Security Controls, TCP/IP, Computer Hardware, Technical Support, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Large Language Modeling, MLOps (Machine Learning Operations), Artificial Intelligence, Cloud Computing, Model Deployment, Cloud Infrastructure, AI Orchestration, Infrastructure Architecture, Data Infrastructure, Devops Tools, IT Infrastructure, Information Technology Operations, Deep Learning, Network Infrastructure, Hardware Architecture, Machine Learning, Data Centers, Computer Architecture
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Microsoft Office, Data Entry, Microsoft 365
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Systems Administration, Operating System Administration, Information Systems Security, Remote Access Systems, IT Infrastructure, Network Troubleshooting, OSI Models, Computer Networking, Routing Protocols, Desktop Support, Computer Hardware, Application Security, TCP/IP, Security Strategy, Server Administration, Security Awareness, Microsoft Windows, Technical Support, Software Installation, Operating Systems
Beginner · Professional Certificate · 3 - 6 Months

NVIDIA
Skills you'll gain: OSI Models, TCP/IP, Data Centers, Network Protocols, Network Infrastructure, Local Area Networks, General Networking, Network Architecture, Computer Networking, Network Planning And Design, Network Switches, System Requirements
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Remote Access Systems, TCP/IP, Network Protocols, System Programming, Operating Systems, Hardware Architecture, Performance Tuning, Computer Hardware
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Node.JS, Unit Testing, Server Side, Javascript, Debugging, Back-End Web Development, File Systems, Development Testing, Web Applications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Node.JS, API Gateway, MySQL, Restful API, MongoDB, Microservices, NoSQL, Object-Relational Mapping, Application Programming Interface (API), Database Design, Relational Databases, Unit Testing, SQL, Databases, Data Persistence, Server Side, Application Deployment, Javascript, Software Documentation, Data Modeling
Intermediate · Specialization · 3 - 6 Months

IBM
Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Plotly, Data Visualization Software, Web Scraping, Data Visualization, Interactive Data Visualization, Exploratory Data Analysis, Generative AI, SQL, Data Analysis, Data Manipulation, Statistical Visualization, IBM Cognos Analytics, Excel Formulas, Professional Networking, Data Import/Export, Microsoft Excel, Python Programming
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Retrieval-Augmented Generation, ChatGPT, Generative AI, IBM Cloud, AI Enablement, AI Workflows, Responsible AI, No-Code Development, Machine Learning Software, Model Deployment, Natural Language Processing, Machine Learning, Artificial Intelligence, Self Service Technologies, Application Deployment, Deep Learning, Real Time Data, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Engineering, Data Warehousing, Database Design, Database Administration, Extract, Transform, Load, Apache Airflow, Web Scraping, Relational Databases, Linux Commands, SQL, Database Management, Data Pipelines, Apache Kafka, Bash (Scripting Language), Database Architecture and Administration, Shell Script, Data Store, Generative AI, Data Import/Export, Data Security
Intermediate · Professional Certificate · 3 - 6 Months