IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: Supervised Learning, Jupyter, Scikit Learn (Machine Learning Library), Machine Learning, NumPy, Predictive Modeling, Classification Algorithms, Feature Engineering, Artificial Intelligence, Model Evaluation, Data Preprocessing, Python Programming, Logistic Regression, Regression Analysis, Unsupervised Learning
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Ideation, Business Transformation, Product Management, Technology Strategies, Innovation, Creativity, Product Lifecycle Management, Strategic Thinking, Product Improvement, Case Studies, Information Technology, Business Strategy, Business Analysis, Leadership and Management, Marketing, Storytelling
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Web Design, React.js, Responsive Web Design, User Centered Design, Javascript
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Coaching, Team Management, Organizational Change, Problem Solving, Influencing
Beginner · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Incident Response, Digital Forensics, Network Security, Computer Security Incident Management, Cloud Computing Architecture, Penetration Testing, Cloud Services, Business Continuity, Cloud Deployment, Disaster Recovery, Security Controls, Generative AI, Configuration Management, Governance, Cybersecurity, Data Storage, Peripheral Devices, Application Security, Information Technology, Cryptography
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, AI Security, Gemini, AI Enablement, Google Workspace, Productivity Software, Artificial Intelligence and Machine Learning (AI/ML), LLM Application, Model Evaluation, AI Workflows, Workplace inclusivity, Social Impact, Operational Efficiency, Human Factors, Critical Thinking, Analysis, Data Security, Natural Language Processing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Unsupervised Learning, Supervised Learning, Model Evaluation, Regression Analysis, Scikit Learn (Machine Learning Library), Applied Machine Learning, Predictive Modeling, Machine Learning, Dimensionality Reduction, Decision Tree Learning, Python Programming, Logistic Regression, Classification Algorithms, Feature Engineering
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsive Web Design, Bootstrap (Front-End Framework), Web Design, Cascading Style Sheets (CSS), Web Design and Development, Front-End Web Development, Mobile Development, Hypertext Markup Language (HTML)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, HR Tech, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, LLM Application, AI Enablement, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, AI Workflows, AI Personalization, Employee Engagement, Recruitment, Machine Learning
Intermediate · Specialization · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Large Language Modeling, Artificial Intelligence, AI Enablement, AI Product Strategy, Retrieval-Augmented Generation, LLM Application, Business Process Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Database Design, Data Pipelines, Query Languages, Extract, Transform, Load, Snowflake Schema, Star Schema, Responsible AI, Data Warehousing, Data Ethics, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), AI Workflows, AI Personalization, Machine Learning, Natural Language Processing
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: JSON, Javascript, Ajax, JavaScript Frameworks, Web Development Tools, Software Testing, Frontend Performance, Event-Driven Programming, Hypertext Markup Language (HTML), Web Servers, Data Validation, Data Structures
Beginner · Course · 1 - 3 Months