Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

Skills you'll gain: Extensible Markup Language (XML), Extensible Languages and XML, .NET Framework, C# (Programming Language), Debugging
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Prompt Engineering, User Story, New Product Development, Real-Time Operating Systems, Model Based Systems Engineering, Model Evaluation, Field-Programmable Gate Array (FPGA), Failure Analysis, Sustainable Business, Data Mining, Delegation Skills, Object Oriented Design, Sampling (Statistics), Proposal Writing, Supplier Management, Accountability, Data Ethics, Sustainability Reporting, Database Design, Sustainable Design
Earn a degree
Degree · 1 - 4 Years

Skills you'll gain: Relational Databases, Requirements Analysis, Application Deployment, Database Design, Database Management, Business Requirements, C# (Programming Language), Application Development, Data Validation, Business Logic, UI Components, Data Access, User Interface (UI) Design
Intermediate · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Differential Equations, Linear Algebra, Matlab, Engineering Calculations, Engineering Analysis, Numerical Analysis, Finite Element Methods, Integral Calculus, Mathematical Software, Mechanical Engineering, Calculus, electromagnetics, Algebra, Applied Mathematics, Mathematical Modeling, Engineering, Simulation and Simulation Software, Advanced Mathematics, Geometry, Computational Thinking
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Excel Macros, Microsoft Excel, Data Transformation, Data Import/Export, File I/O, Data Wrangling, Extensible Markup Language (XML), Data Manipulation, Data Cleansing, Spreadsheet Software, Visual Basic (Programming Language), File Management, Automation, Microsoft Office, Microsoft 365, Data Science, Query Languages, Debugging, Performance Improvement, Computer Programming
Mixed · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Value Propositions, Market Research, Entrepreneurship, User Research, Customer Insights, New Product Development, Competitive Analysis, Data-Driven Decision-Making, Fundraising and Crowdsourcing, Presentations, Business Modeling, Innovation, Business Development, Strategic Partnership, Professional Networking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Management, IT Management, Project Management, Information Technology, Project Risk Management, Agile Project Management, Project Management Life Cycle, Agile Methodology, Technical Management, Project Planning, Communication
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure
Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Decision Making, Active Listening, Empathy, Strategic Decision-Making, Non-Verbal Communication, Conflict Management, Leadership Development, Leadership, Meeting Facilitation, Creativity, Cultural Sensitivity, Empathy & Emotional Intelligence, Data-Driven Decision-Making, Emotional Intelligence, Business Leadership, Leadership Studies, Leadership and Management, Strategic Leadership, Organizational Leadership, Team Leadership
Beginner · Specialization · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, Model Evaluation, PyTorch (Machine Learning Library), Transfer Learning, Performance Tuning, Debugging, MLOps (Machine Learning Operations), Deep Learning, Scalability, Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks