IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Illinois Tech
Skills you'll gain: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, System Monitoring, Graphical Tools, File Management
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: File Management, Linux Administration, OS Process Management, Linux, Linux Servers, Data Security, Continuous Monitoring, Information Systems Security, System Monitoring, Data Storage Technologies, Network Security, Vulnerability Scanning, System Configuration, Encryption, Network Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operating Systems, Network Security, Command-Line Interface, Microsoft Windows, System Support, Systems Administration, Unix Commands, Data Storage, System Configuration, Linux, Network Troubleshooting, Firewall, Software Installation, Technical Support, Mac OS, Security Controls, Help Desk Support, Encryption, Malware Protection, Mobile Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Ansible, Kubernetes, Virtual Machines, Amazon Web Services, Containerization, IT Automation, Microsoft Azure, YAML, Network Administration, Virtualization, Infrastructure as Code (IaC), Microsoft Windows, Amazon Elastic Compute Cloud
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Linux Administration, User Accounts, Operating System Administration, Linux, File Systems, Systems Administration, Authorization (Computing), Security Controls, Data Storage, Identity and Access Management, File Management, System Configuration, Data Storage Technologies
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Unix Commands, Network Support, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Network Protocols, Network Security, Operating Systems, System Configuration, DevOps, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Programming (OOP), Python Programming, Computer Programming, Programming Principles, Computational Thinking, Scripting Languages, Scripting, Problem Management, Data Structures, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Programming Principles, Information Technology, Operating Systems, Web Applications, Collaborative Software, Computer Literacy, Python Programming, Application Development, Microsoft Office, Linux, Microsoft Windows, Mac OS
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Computer Security Awareness Training, Information Systems Security, Malware Protection, Data Security, Technical Support and Services, Encryption, Security Awareness, Authentications, Patch Management, Technical Support, Firewall, Data Integrity
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Network Troubleshooting, Software Architecture, Technical Support, Solution Architecture, Amazon Web Services, Issue Tracking, End User Training and Support, Cloud Computing Architecture, Cloud Computing, Technical Communication, Artificial Intelligence, Technical Documentation
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, System Support, Technical Support, Desktop Support, Practice Management Software, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Change Requests, Disaster Recovery, Technical Documentation, Software Installation, General Networking, Technical Communication
Mixed · Course · 1 - 4 Weeks