IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Linux Administration, Linux, System Configuration, Operating System Administration, Systems Administration, File Systems, Virtualization, File Management, Virtual Machines, Information Technology, Data Storage Technologies, Technical Communication
Advanced · Course · 1 - 3 Months

Skills you'll gain: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Asset Management, Disaster Recovery, Business Continuity Planning, Business Continuity, Security Controls, Information Systems, IT Infrastructure, Auditing, Patch Management
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Customer Analysis, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Computing, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Requirements Analysis, Root Cause Analysis, Scenario Testing, System Support, Virtual Networking, Customer Support, Cloud Storage, Serverless Computing, System Monitoring, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Local Area Networks, Software Installation, Command-Line Interface, Microsoft Windows, System Configuration, System Support, Desktop Support, TCP/IP, Linux, General Networking, Patch Management, Operating Systems, User Accounts, Network Routers, System Monitoring, Hardware Troubleshooting, Network Troubleshooting, Mac OS, Network Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Linux Administration, Linux, Package and Software Management, Remote Access Systems, File Management, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, System Monitoring, Unix Commands, File Systems, General Networking, Network Administration, System Configuration, Command-Line Interface, Software Installation, Service Management
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Electronic Medical Record, Clinical Informatics, Health Technology, Health Information Management, Decision Support Systems, Technical Support, End User Training and Support, Patient Registration, Databases, Change Control, Interoperability, Authentications
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Issue Tracking, Problem Management, Dependency Analysis, Technical Documentation, Technical Support, Technical Communication, Quality Assurance, Workflow Management
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, Computer Hardware, System Configuration, Virtualization and Virtual Machines, Computer Systems, Virtual Machines, Operating Systems, USB, Hardware Troubleshooting, Computing Platforms, Linux, Software Installation, Technical Support, Mac OS, Computer Architecture, File Systems, Network Infrastructure, Data Storage, User Accounts, Disaster Recovery
Beginner · Course · 1 - 3 Months

Skills you'll gain: Operating System Administration, Cloud Computing, Linux Commands, Linux Administration, Linux Servers, Cloud Security, Operating Systems, Windows PowerShell, Windows Servers, File Systems, System Software, Mac OS, Command-Line Interface, Active Directory, Computer Systems, Virtual Machines, Firewall, Virtualization, Containerization, User Accounts
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Lightweight Directory Access Protocols, Git (Version Control System), Authentications, Collaborative Software, Linux Servers, Linux Administration, Version Control, Authorization (Computing), Open Source Technology
Intermediate · Course · 1 - 4 Weeks