介紹國際職場素養的內涵及相關課題，培育學生應有的職場視野與能力，便利學生融入職場環境，迅速自新手成為高手，裕如地發揮所學與所長。
職場素養 (Professionalism)
Enjoy unlimited growth with a year of Coursera Plus for $199 (regularly $399). Save now.
Gain insight into a topic and learn the fundamentals.
4.8
(431 reviews)
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
98%
Most learners liked this course
Skills you'll gain
- Lifelong Learning
- Intercultural Competence
- Empathy & Emotional Intelligence
- Business Communication
- Self-Awareness
- Verbal Communication Skills
- Communication
- Communication Strategies
- Initiative and Leadership
- Professionalism
- Personal Attributes
- Professional Development
- Executive Presence
- Collaboration
- Self-Discipline
- Interpersonal Communications
- Literacy
- Emotional Intelligence
- Empathy
- Non-Verbal Communication
Details to know
Shareable certificate
Add to your LinkedIn profile
Taught in Chinese (Traditional)
See how employees at top companies are mastering in-demand skills
There are 6 modules in this course
歡迎大家來到這堂課一起探討【職場素養】！你可以在第一講中，找到全部六講課程的大綱和投影片 (Powerpoint)、課程作業的互評方式、通過本課程的條件，以及常見問題集。接著我們會循序漸進地介紹職場素養的意涵，包含職場的人與事、全相的職場素養、專家與專業的定義、職場素養的核心內容，以及自我領導力的重要性。
What's included
4 videos4 readings
溝通能力是職場素養的核心內涵。你將在第二講的內容中，學到溝通能力的四項核心：『關係角度』、『內容角度』、『詞彙選擇』與『句型結構』；成功的表達需要哪些關鍵要素，最後談談肢體語言及職場社交場合的溝通原則。＊本模組含一個互評作業（Peer review assessment）＊
What's included
3 videos1 peer review
在瞭解溝通的基本原理後，我將分享職場上常見的溝通挑戰，以及應對的建議；說明提問的要領、信任建立的方略，和聲相的重要性。
What's included
3 videos
心緒智能的高低決定個人在職場情境的表現好壞。第四講中，你會認識到幾個觀念：意念與專注心、意念與身心關聯、情緒的內涵，及情緒與領導力的關聯。＊本模組含一個互評作業（Peer review assessment）＊
What's included
4 videos1 peer review
第五講中，我將說明職場專業形象和刻板印象的意涵，傳授印象管理和儀容管理的方略，讓你可以逐步建構起內外兼備的專業形象。
What's included
5 videos
恭喜來到課程的最後一講！在第六講中，我將談談自己對人文素養的感悟，分享我培育人文素養的秘訣、職場的正向價值觀，最後給你一些課程期勉。 ＊本模組含一個互評作業（Peer review assessment）＊
What's included
5 videos1 peer review
Instructor
Instructor ratings
4.9 (9 ratings)
Offered by
Explore more from Business Essentials
Status: Free TrialMedCerts
Status: Free TrialLecturio
Status: Free TrialLearnKartS
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
4.8
431 reviews
- 5 stars
86.27%
- 4 stars
11.16%
- 3 stars
1.39%
- 2 stars
0.69%
- 1 star
0.46%
Showing 3 of 431
MM
5
Reviewed on Mar 5, 2016
感到是一種緣，來到這個課程。最近，公司裡的CEO也在帶領我們，期勉我們追求卓越、向菁英學習。我想，人生所際遇，絕非偶然，有時仿似命定安排，於此時此刻，是該有所成長。當初，我離開職場多年以後再重返職場，也是為了讓自己未來的人生有意義，所以這五年多來也真的很努力。爾後，仍然會以不忘初衷鞭策，盡己心力讓自己的生涯更美好。
DD
5
Reviewed on Nov 9, 2015
总的框架很好，部分内容也很有深度，从头到尾听了一遍。缺点是不够生动，观点不够鲜明，但瑕不掩瑜，给5分评价。
NL
5
Reviewed on Aug 26, 2015
What I can learn from the course are surprised to me.
Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
More questions
Financial aid available,
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.