Name: Business Analysis & Process Management
Brand: Coursera
Availability: OnlineOnly
Rating: 4.4 (1205 reviews)

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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.4

stars

7,148 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

Nov 9, 2025

This program has significantly enhanced my competencies in Business Analysis and Process Management, equipping me with practical skills that I can effectively apply in professional settings.

Mar 30, 2025

This course taught me a lot abour work flow and problem analysis and how to create and analyze flowchart. Thank you very much for creating a course like this. God bless.

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