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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.4
stars
7,148 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

A

Nov 9, 2025

This program has significantly enhanced my competencies in Business Analysis and Process Management, equipping me with practical skills that I can effectively apply in professional settings.

JT

Mar 30, 2025

This course taught me a lot abour work flow and problem analysis and how to create and analyze flowchart. Thank you very much for creating a course like this. God bless.

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101 - 125 of 1,204 Reviews for Business Analysis & Process Management

By Gerald K

Jun 21, 2024

It was my first course on this platform and I liked it. Explanation was clear and the knowledge is benefitial for me. Thank you!

By Le A

Mar 31, 2022

Very informative and easy to get through, it only took me about 2 hours to learn, practice and achieve this cerfitication.

By Vanessa C V M

Nov 12, 2024

The instructor is great, I am just new to the learning format of labs/ cloud workspaces so it was a bit hard at the start

By Şahika H

Aug 10, 2024

Learning Business Analysis & Process Management helped me impore myself and the way instructor teached was crystal clear.

By Zafran k

Jan 2, 2024

Hi, i m zafran. I have successfully completed my short certificate course with 1 hour. Thank you so much Coursera team

By satria n

Oct 28, 2024

Coursera Business Analysis & Process Management course material is very important material and can be applied directly

By Murk

Oct 10, 2025

I've learned so much from this online course I really appreciate miss mahi for providing such a great courses here...

By Ihsan R

Aug 17, 2022

I gain new skills of Business Analysis and usiness Process Management, I got knowledges from an hands on experience!

By PRATIK R

Apr 28, 2023

Really great course, have to learn practical examples of day to day life of a business analyst and program manager.

By Abdulloh E

Nov 27, 2025

Very good.i've learned more informations from this course about business managment.This course gives me a lot of

By Sam A

Aug 23, 2022

Well put together, simple to understand & follow along. Good work to the instructor Ms. Mahi Ismail and Coursera!

By Lakshika S

Nov 23, 2025

overall it was guided but the knowledge i gained is on next level. i think every student must take this project.

By Kwalar M

Aug 27, 2024

The course is wonderful I must confess is a great coures to study have really learned a lot from this course.

By Pratik T

Jul 6, 2022

It was a wonderful experience for me and I have learned many things in a short duration. Thanks Coursera

By Syed M S

Aug 21, 2024

this course is vary good it is vary helpful such as learning new skill and gaining practical experience

By Tony G

Jun 16, 2024

Coursera training materials and courses are excellent. I highly recommend taking their training programs

By Trần T L H

Dec 21, 2024

I am satisfied with the course. It's very easy to understand for a beginner like me. Thank you so much.

By Pranjal P

Jul 10, 2024

This course is very helpful for me understand recruiting and process management thank you coursera team

By Alma H F

Jan 22, 2024

preject ini sangat membantu saya dalam memberikan kursus mengenai analisis bisnis dan proses management

By Jagadeeshwari U

Mar 3, 2024

It’s very useful for me because it gives a great idea to learn business analytics. Thank you Coursera.

By Sek T

Jun 30, 2021

It has given over view about business process and charts. But instructor can be slow while explaining

By Janet N A

Aug 31, 2025

Good knowledge on how to do business analysis. Recommended for anyone in business/finance/operations

By Muhammaddiyor M

Jan 10, 2024

Проект очень интересный, все инструкции метро были четкими. Было довольно познавательно, спасибо !

By Joseph O

Sep 28, 2024

Very good introduction to Data Analysis with R studio. Carrie is such a good teacher.. Thank you.