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Learner Reviews & Feedback for Core 1: Hardware and Network Troubleshooting by IBM

4.6
stars
195 ratings

About the Course

More than 1 million IT professionals have built their IT careers on the CompTIA A+ certification (CompTIA). This Core 1 – Hardware and Network Troubleshooting course from IBM comprehensively prepares you for the first of the two exams required to earn this industry certification employers look for. The course is ideal for professionals looking to kickstart their IT career in IT support. You’ll build practical skills to set up, configure, and troubleshoot devices, networks, and systems in today’s work environments. You’ll gain a strong foundation in hardware and networking concepts, including troubleshooting laptops, mobile devices, video and resolution issues, storage, and printers. Plus, you’ll learn about configurations, power supply basics, and how to identify key motherboard and storage components. Throughout, you’ll get hands-on in online labs and then complete a final project where you’ll apply your knowledge in real-world scenarios. Whether you’re starting your IT career or looking to advance in your current role, this course provides essential exam preparation and job-ready skills employers value. Enroll today and take the next step toward a successful career in IT....

Top reviews

J

Dec 16, 2023

Coursera is the Greatest and beyond the greatest......

PC

Oct 22, 2024

Very detailed and I love the quizes for memory retention. Suggest to add more quizes

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1 - 25 of 46 Reviews for Core 1: Hardware and Network Troubleshooting

By Patrick F

Dec 30, 2023

A lot of the information seems to be very surface level. As far as the Core 1 exam for CompTIA's A+ certification goes, this is good as a primer but the test itself has some very real technical questions regarding things like port numbers, specifications for cables and other hardware, and identification of physical components which this course does not touch on. Still it can be appropriate for a refresh on some basic concepts but this alone is not suitable for tackling the exam.

By PHUONG V T

Aug 21, 2023

Very helpful course to provide a lot of knowledge and practices of basic hardware and network troubleshooting

By CESAR O

Nov 9, 2024

Loved IT! Straightforward with very precise and concise explanation without cumbersome concepts or material.

By Jason D

Apr 26, 2024

top class study information thank you so much for this opportunity for me to do this course

By William M

Nov 4, 2024

It is a very good course in explaining technological concepts that may appear in the actual A+ exam. It was both comprehensive and beneficial with the accompanying labs. But unfortunately there is much missing that is actually covered in the actual A+ exam. This is just my own critique but I must also must admit that I found it of much value for me towards my prep work for the exam.

By Desmon I

Apr 10, 2025

Very informative and lends to different learning styles. I also like that some of the material is in short form, but you still get the information you need the MEAT. Thank you

By Jean D P D J

Dec 17, 2023

Coursera is the Greatest and beyond the greatest......

By John W C

Apr 25, 2025

Thank you IBM! The course is great!

By Shivansh K

Jul 13, 2023

This is a highly recommended course

By sam b

Nov 29, 2023

thanks

By Joshua C

Jun 9, 2024

This course was fairly helpful, but there was a few typos and some redundant information here and there. Would definitely recommend if you don't want to fork over 700 dollars to CompTIA for their CompTIA A+ exam course.

By Ali H

Aug 22, 2024

. Question 1 What is the primary goal of Footprinting in Ethical Hacking? 1 point To exploit vulnerabilities in the target's system To gain unauthorized access to the system To execute a denial-of-service attack on the target To gather as much information as possible about the target 2. Question 2 Which of the following activities are part of the Footprinting process? 1 point Gathering network and domain name information Conducting phishing attacks Identifying the target Scanning for open ports on the target 3. Question 3 Which of the following information cannot be collected during the Footprinting phase? 1 point The exact vulnerabilities present in the target's system IP addresses of servers in the target's network Names and positions of key employees in the target's organization The target's domain name 4. Question 4 Which of the following is a passive scanning technique? 1 point Sniffing Ping Sweep OS Fingerprinting Port Scanning 5. Question 5 Select the scanning techniques that can be used to determine the operating system of a target system. 1 point OS Fingerprinting UDP Scan ICMP Echo Scanning TCP Connect Scan TCP Null Scan 6. Question 6 Which scanning technique is most likely to go unnoticed by Intrusion Detection Systems (IDS)? 1 point TCP SYN Scan UDP Scan ACK Flag Probe Scan TCP Connect Scan

By Yogeesh K M

Nov 8, 2024

Really one of the wonderful course for the beginers with lots of practical hands on. Learn lots of troubleshooting that is basics for a real troubleshooter. Materials is prepared in sach a way even an non IT person can easily understand and learn. Thank you so much

By Hanen H

Sep 2, 2024

التعرف على الاجهزه ومشكلاتها والحل لم يخطر ببالي أن تكون هنالك معلومات دقيقه لهذه الدرجه مثل ماوجدت في هذه الدوره التدريبية... دوره ممتازه وبالتوفيق للجميع❤️

By Hung W K

Nov 13, 2024

Good to get updated with modern up to date hardware info. Lab exercise are useful to think about troubleshooting cases after watched videos.

By Amanuel T

Dec 29, 2025

it help me a lot to understand computer and networks, and it help me to prepare well for my compTIA A+ preparation.

By Uilliam T

Jul 23, 2025

O Curso em si foi bem proveitoso uma pena não liberar o certificado dentro do período gratuito

By Phil C

Oct 23, 2024

Very detailed and I love the quizes for memory retention. Suggest to add more quizes

By ranses s

Apr 29, 2024

VERY GOOD INFO ON THE SUBJECT,LEARN WHAT I WANTED AND DIDN'T GET ME BORED

By Markita M

Mar 16, 2025

challenging but if you focus and study passing is doable

By Kayla D

Mar 8, 2025

Instructions were simple to digest for an older mind.

By Deleted A

Apr 11, 2024

Chiarissimo in ogni sua videolezione

By Saif A

Nov 12, 2024

Very good Modules and Instructor

By Lesly S

Apr 4, 2024

Me parecio excelente el curso!!!

By John L

Jan 25, 2026

Great materials for study