Back to Core 1: Hardware and Network Troubleshooting

Learner Reviews & Feedback for Core 1: Hardware and Network Troubleshooting by IBM

4.6

stars

195 ratings

About the Course

More than 1 million IT professionals have built their IT careers on the CompTIA A+ certification (CompTIA). This Core 1 – Hardware and Network Troubleshooting course from IBM comprehensively prepares you for the first of the two exams required to earn this industry certification employers look for. The course is ideal for professionals looking to kickstart their IT career in IT support. You’ll build practical skills to set up, configure, and troubleshoot devices, networks, and systems in today’s work environments. You’ll gain a strong foundation in hardware and networking concepts, including troubleshooting laptops, mobile devices, video and resolution issues, storage, and printers. Plus, you’ll learn about configurations, power supply basics, and how to identify key motherboard and storage components. Throughout, you’ll get hands-on in online labs and then complete a final project where you’ll apply your knowledge in real-world scenarios. Whether you’re starting your IT career or looking to advance in your current role, this course provides essential exam preparation and job-ready skills employers value. Enroll today and take the next step toward a successful career in IT....

Top reviews

Dec 16, 2023

Coursera is the Greatest and beyond the greatest......

Oct 22, 2024

Very detailed and I love the quizes for memory retention. Suggest to add more quizes

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26 - 46 of 46 Reviews for Core 1: Hardware and Network Troubleshooting

By Israel G

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Oct 21, 2024

Good introduction course

By Ragani K

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Mar 20, 2025

Nice one .Mind blowing

By Patricio V

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Mar 5, 2025

Good, very dynamic.

By Derek K

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Mar 13, 2024

Great information.

By Michael C

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Dec 11, 2024

Awesome course!

By Rufus P

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Jan 20, 2026

Good course

By OUSSAMA A

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Apr 26, 2024

Very useful

By ibrahima b

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Jan 3, 2025

thank you

By Ales A K

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May 16, 2024

Great!

By Afzaal A

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Jun 14, 2025

Great

By Karthick G

•

Nov 5, 2025

good

By Ben S

•

Aug 17, 2024

Good information, but a couple steps (i.e., having the user update adapter drivers) could be beyond the non-technical user's abilities. No mention of using a VNC to provide a secure connection to the inside network. Remote control software (e.g., Remote Desktop Connection, GoToMyPC, Dameware) is often used for remote support, as well.

By Pierre H

•

Mar 21, 2025

Im Großen und ganzen gut nur die Übersetzung ist vorhanden doch die Möglichkeiten sind verwirrend weil die übersetzungen von manchen worten die lösung sind aber nicht richtig da sie falsch übersetzt wurden oder zu fehlinterpretationen führen

By Kenley W M

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Aug 15, 2025

This first part of the course covers a wide range of topics, from PC components and assembly to network protocols and troubleshooting tools. It's a great all-in-one resource for building a fundamental skill set.

By George F

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Jun 17, 2025

Very good solid information

By Minh C N

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Jun 29, 2025

Very surface level, not in-depth at all. Sometimes the troubleshooting steps/information provided are very generic. Typos; and the structure of the quizzes isn't sound. Still a good course to gain a general understanding on Core 1, however.

By Ro C

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Jul 17, 2025

course says there's 1 of 3, but i can't seem to find course 2 and 3. to complete the other courses.

By Ruby L

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Nov 23, 2025

Great!

By Mohammed J

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Jun 17, 2024

Informative but lacks images and proper real world explanation , overuse of iconography to explain . Not very good for beginners , If i wasnt into computers i would not understand a thing