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Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
2,100 ratings

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

DC

Jan 5, 2021

I liked so much this course. The examples were so good to connect the concept and the real scenarios. Soft skill are so important and I'll use it to increase my communication with my colleagues.

SH

Aug 29, 2022

This is one of the best courses I've attended. The instructor was impressive. I learned a lot from this course. I absolutely recommend this course to anyone willing to improve her/his communication.

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351 - 375 of 538 Reviews for Improving Communication Skills

By Krishna M

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Jul 6, 2021

VERY INFORMATIVE

By Sarwat Y

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Sep 10, 2018

Excellent course

By Sohaib R S

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Sep 22, 2017

Very good course

By Hammad u H

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Aug 31, 2017

Very good course

By Arghya D

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May 13, 2023

Amazing Course.

By Joca T H

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Aug 3, 2021

very profitable

By Wade Z

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Feb 2, 2021

Awesome course!

By Natthanan M

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Apr 6, 2020

Excellent class

By Venkatesh P

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Apr 25, 2017

Amazing course!

By Mosleh U M N

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Nov 4, 2025

Very effective

By Sajila S

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May 15, 2024

very effective

By Raymond W L

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Mar 5, 2022

A good course!

By Siddharth V

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Jun 20, 2021

Amazing course

By Hasaan A

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Oct 11, 2017

Great Learning

By Kai-Hung C

•

Jul 5, 2017

Inspirational!

By Dasha B

•

Apr 7, 2022

Great Course!

By Khiêm N B

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Oct 11, 2020

That amazing!

By Marita C

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May 23, 2020

Really good!!

By Nagamani P

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May 3, 2020

Very helpful.

By Joe W

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Jan 21, 2019

great course!

By Siyuan P

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Jun 26, 2018

Great course!

By Ahmed M

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Oct 1, 2025

Great course

By Asifa C

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Sep 19, 2025

Great Course

By Aļona M

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Aug 6, 2025

Interesting!

By Denis A E

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May 6, 2025

good helpful