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Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
2,100 ratings

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

DC

Jan 5, 2021

I liked so much this course. The examples were so good to connect the concept and the real scenarios. Soft skill are so important and I'll use it to increase my communication with my colleagues.

SH

Aug 29, 2022

This is one of the best courses I've attended. The instructor was impressive. I learned a lot from this course. I absolutely recommend this course to anyone willing to improve her/his communication.

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276 - 300 of 538 Reviews for Improving Communication Skills

By Aayush N

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Apr 26, 2020

Great Insights with detailed examples

By Le N

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Oct 12, 2017

It is a pretty nice course. I love it

By zahra s

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Nov 15, 2023

thank you for this great opportunity

By Jasper L

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May 1, 2021

Very informative and great stories!

By Jai J

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Oct 1, 2020

Great Couse with a lot of learning.

By Dyenifer O R

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Jul 22, 2020

Curso Maravilhoso! Recomendo muito!

By Maia L

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Jun 5, 2020

Great course with a great professor

By Ana V T

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Dec 4, 2025

Good presentation and explanation.

By KAMINI M P

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Nov 16, 2022

good platform for every students .

By Angie C

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May 13, 2020

Very interested course, satisfied!

By MOHAMED,Abdirashid H

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Feb 11, 2020

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thanks.

By Kibrom T

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May 29, 2019

I was very interesting and useful.

By Rob K

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Feb 17, 2018

Great class! Very useful examples.

By Alex T

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Sep 11, 2025

informative and thought provoking

By Kianti S

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Jun 25, 2020

A very fun and informative course

By Saurav D

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Mar 29, 2020

Good interactive learning methods

By Hyder M

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Oct 14, 2017

A very good learning and insight.

By Muhammad Y

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Sep 13, 2017

very effective and easy to learn.

By Larissa v L

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Jul 26, 2021

I really apriciate this course.

By Louie D

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Apr 10, 2020

A very educational online course

By Ramadona

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Jul 29, 2020

can level up my skill, worth it

By Qiana B

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Jun 22, 2020

I loved this course. Thank you

By Muhammad Z H

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Sep 4, 2019

Thanks, professor. Learnt Alot.

By GERMAN F M

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Jun 18, 2018

Excelente curso y muy dinámico.

By 游伟

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Oct 22, 2017

很多关于沟通的干货，希望以这个体系为开始，建立自己的沟通模式。