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Learner Reviews & Feedback for Introduction to CRM with HubSpot by Coursera

4.6
stars
1,019 ratings

About the Course

In this project, we will develop and utilize a CRM in HubSpot and learn how to utilize our CRM to better grow and manage our business. HubSpot is a cloud-based customer relationship management (CRM) platform that can improve all aspects of your business. The HubSpot CRM is a launching pad to all other customer-facing teams as it houses all customer data ranging from contact information to detailed communication logs. HubSpot allows you to incorporate your sales, marketing, and customer service processes into one, all-inclusive platform with their CRM as the foundation. With its user friendly features, HubSpot allows you to easily manage and grow your customers as well as improve your business relationship with existing customers. Best of all, HubSpot’s CRM is completely free! With “Grow Better” as their mantra, HubSpot has mastered the CRM game. Also, as a platform, HubSpot is able to easily sync and work with other platforms which allows you to incorporate every aspect of your business to better streamline and manage your company. HubSpot is an invaluable tool that is sure to improve your company’s growth, productivity, and brand! Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

CK

Nov 26, 2021

I enjoyed the demos and learnt something new I have never learnt before and I have understood it.

MB

Mar 7, 2024

Well-structured course, but the UI has been updated since this course was launched and not everything matches.

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176 - 192 of 192 Reviews for Introduction to CRM with HubSpot

By ISHIKA K I G U C C

•

Feb 18, 2024

Great

By SAHIL K

•

Nov 12, 2025

nice

By xiaotong Z

•

Feb 22, 2021

GOOD

By Robert L

•

Sep 30, 2025

UI has completely changed and no longer matches the course. Course jumps right in to using the platform and does not explain what Hubspot actually is and what it can do.

By Viktoria B

•

Sep 14, 2025

The video used during this course is outdated with HubSpot's current website construction. It confused me and made it difficult to follow along.

By Dương N

•

Jul 9, 2021

There are some issues when learn this course. I could not see any video and be redirect to quiz

By Abay S

•

Oct 13, 2021

Hub spot platform takes a very long time to load

By charis m

•

Jun 27, 2023

exceptional

By Pavithra.A

•

Sep 27, 2020

A.pavithra

By Venu B G

•

Jul 2, 2020

Hubspot

By Cynthia O

•

Jan 10, 2024

basic

By Nguyen H P

•

Feb 3, 2026

ad

By Léane G

•

Oct 20, 2025

L'interface a été mise à jour, il y a des indications que je ne peux pas suivre

By Srushti S

•

Apr 19, 2021

ok

By L. F

•

Apr 7, 2024

impossible to use, it crashes and takes forever.

By Camila A

•

Oct 22, 2024

Esta en ingles no puedo realizarlo

By Tom I

•

Oct 20, 2025

Out of date