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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.4
stars
7,148 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

A

Nov 9, 2025

This program has significantly enhanced my competencies in Business Analysis and Process Management, equipping me with practical skills that I can effectively apply in professional settings.

JT

Mar 30, 2025

This course taught me a lot abour work flow and problem analysis and how to create and analyze flowchart. Thank you very much for creating a course like this. God bless.

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226 - 250 of 1,204 Reviews for Business Analysis & Process Management

By Krishanthan T

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Sep 16, 2024

I am really satisficed with Coursera E - Learning

By Courtland F

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Nov 28, 2023

Excellent Course material and learning experience

By Karim A

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Jan 2, 2023

Very informative and easy to understand and apply

By Cesare B

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Mar 30, 2022

Excellent. Congratulations for the Coursera Team.

By Abinaya S

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May 16, 2025

It was very pleasant to have the course valuable

By Rohita B

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Jan 5, 2025

terimakasih telah membantu saya dalam kursus ini

By Markos J M A

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Sep 23, 2025

Muito Bom, poderia ser traduzido para português

By Muhammad A I

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Aug 24, 2024

well taught and explained and designed course.

By Sanglap R

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Nov 2, 2024

Was very good and new learnings was available

By Neil M

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Jul 5, 2024

EXCELLENT AND SUPER ACCESSIBLE TOOL TO LEARN

By Suman H

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Jan 11, 2024

Very very very much thanks coursera family.

By Minhal I

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Feb 22, 2023

This course helped me to learn lucid charts.

By Dr.Nabin K H

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Apr 16, 2025

Good informations to know, learn and apply.

By Sasanka M

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Jan 31, 2025

very good learning and assessment material.

By Argha M

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Sep 15, 2024

Every training was perfect and informative.

By Cẩm H N

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May 16, 2024

A short course but the value is not limited

By Obia O P

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Jan 9, 2022

It was a helpful one. Straight to the point

By KALEB D K

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Sep 21, 2024

This course is good for beginners to start

By Stacey B

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Jul 12, 2024

Great Course if just starting in Business.

By Martha I T A

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Jan 10, 2023

A brief and interesting course. Thanks! (:

By Indri A

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Dec 22, 2024

a beautiful and exciting first experience

By MATTHEW “ H

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Sep 16, 2024

Great course and easy to follow and learn

By Jitheshma T V

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Jan 25, 2024

Explained well and Very good presentation

By Catalin A

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Dec 24, 2021

Good project, simple but effective course