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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.4
stars
7,148 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

A

Nov 9, 2025

This program has significantly enhanced my competencies in Business Analysis and Process Management, equipping me with practical skills that I can effectively apply in professional settings.

JT

Mar 30, 2025

This course taught me a lot abour work flow and problem analysis and how to create and analyze flowchart. Thank you very much for creating a course like this. God bless.

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251 - 275 of 1,204 Reviews for Business Analysis & Process Management

By Abigaile M

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Nov 15, 2021

Very clear,straight forward and practical

By Rifaas

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Feb 18, 2025

It's very useful and knowledge of course

By NOLAN W

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Oct 31, 2024

very helpful and helped me for my career

By michael d

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Apr 5, 2024

A valuable course that is well delivered

By Keegan P

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Oct 14, 2021

Amazing instructor and very well thought

By Josef E A

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Aug 12, 2025

Hands-on and helpful, beginner friendly

By alex a

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Jun 20, 2024

This is the best training organization.

By AJESH K (

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Sep 18, 2021

Good to learn and practice useful tools

By Jorge Y

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Jun 27, 2021

Good start to learn for setting goals!

By Carlavetta G

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Jun 22, 2021

This class was very informative and fun

By Grace D

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Nov 27, 2024

Most effective course for my workplace

By Manoranjan S

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Jan 9, 2025

It was an awesome learning experience

By Sourin B

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Sep 11, 2024

This is a very good learning project.

By Sajana

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May 26, 2024

Good Session with clear understanding

By Paolo M

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Mar 15, 2024

Thank you for sharing your knowledge.

By Oktavian T P

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Feb 24, 2024

Terima kasih coursera sangat terbaik

By Madhura M L

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Jan 19, 2024

Fantastic course to learn the basics.

By MAURICIO C T

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Jul 18, 2022

excellent content and a great course!

By Reea d M

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Aug 30, 2025

Learn about how to handle business

By Jojie A H A

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Jun 3, 2025

Very Helpful, and I have learn a lot

By David H G

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May 18, 2025

Lady talks too fast but good content

By Khayati K

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Apr 4, 2025

Its a good course but lacks examples

By PRATEEK S

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Feb 3, 2025

Great to learn Courses from Coursera

By Kavindya u B

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Sep 17, 2024

thank you coursera. i learned a lot.