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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.4
stars
7,148 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

A

Nov 9, 2025

This program has significantly enhanced my competencies in Business Analysis and Process Management, equipping me with practical skills that I can effectively apply in professional settings.

JT

Mar 30, 2025

This course taught me a lot abour work flow and problem analysis and how to create and analyze flowchart. Thank you very much for creating a course like this. God bless.

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201 - 225 of 1,204 Reviews for Business Analysis & Process Management

By Entia W

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Mar 26, 2024

I would really recommend Coursera in all business aspects.

By 24MBA075 D

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Nov 4, 2024

survey is very long and time consuming for working people

By Axum

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Aug 23, 2024

Great experience learning this, developed a new skillset.

By angel d g m

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Feb 10, 2024

good information to increase knowledge of business models

By Einstein M

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Sep 15, 2025

practical hands on approach to business process analysis

By Tanmay K

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Feb 11, 2025

Teaching was very nice and happy to complete this course

By Erik s

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Sep 15, 2024

Sangat bermanfaat dan saya akan belajar lebih baik lagi

By Yomade A

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Aug 12, 2024

Great knowledge to grasp for everyone in the work place

By Alhassan M K

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Jul 21, 2024

I enjoy my lessons a lot and learnt news things as well

By Aeron S

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Dec 8, 2023

Super easy to access and i learned a lot to this course

By Rhythmi R S

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May 20, 2021

Very nice course.I understood the concepts really well.

By Prakash B M

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Aug 28, 2024

Excellent project... Thanks for your valuable guidence

By Iustina G

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Jan 21, 2024

wasn't easy for me, but it was excellent for knowledge

By DIKSHA N

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Jul 29, 2023

Commendable theory, great study material, go for it!

By Pradeep J

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Mar 29, 2022

Easy to follow. Instructor provided good case studies.

By Evelina B

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Dec 9, 2024

Everything explained step by step, easy to understand

By Syifa K

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Jul 10, 2024

Thank you for the learning, material, and study case.

By Villalobos V

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May 10, 2024

Lot's of great information in a short period of time.

By Aradhana M

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Jul 24, 2024

A great insights to new tools and business analytics

By PAUL A S

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Jun 24, 2024

GLAD TO HAVE GOTTEN THIS CERTIFICATE IN FLYING COLOR

By Fatima A

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Jan 25, 2024

It was good 💯 and fun I improve my business mind 😉

By kofi k o

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Nov 21, 2022

The lesson was simple, understandable and iteractive

By V K

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Nov 10, 2025

Excellent course with very good learning experience

By Sophia K

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Mar 13, 2024

Easy to follow guided project, even for the layman!

By Sudhansu P

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Jul 2, 2021

It was awesome to furnish my knowledge and skills.